Common Questions

Usually 3–5 business days from the moment you sign off on your voice script. We handle all the technical setup — call forwarding, calendar integration, SMS configuration — and brief you before go-live.

No. Our voices are trained to sound natural, warm, and professional. We customise the name, tone, and vocabulary for your practice. Most patients assume they're speaking with a human receptionist.

Any system that can forward calls — which is virtually all of them. Whether you're using a traditional landline, VoIP (RingCentral, 8×8, Vonage), or a mobile number, we handle the rest. No new hardware required.

Yes — we integrate directly with Google Calendar, Cliniko, Clinician Nexus, Calendly, and most major practice management systems. If you use something unusual, we'll assess it on your demo call.

The AI handles everything it's been trained on — FAQs, bookings, directions, hours, and more. For anything outside its scope, it smoothly escalates: either transferring to a human, sending a voicemail, or capturing the query for callback.

We offer three straightforward plans — Starter, Growth, and Enterprise — each with a one-time setup fee and a flat monthly rate that includes a set number of minutes. See the Pricing page for full details, or book a free demo and we'll help you pick the right plan for your practice. No hidden fees, no lock-in contracts.

Zero. We build, deploy, and manage everything. You don't need to touch a single line of code or setting. If you want to update the script or add new services, you email us and we handle it — usually same day.